This is a client-facing position, meaning you work hand-in-hand with the client to guide them through the entire loan application process. You’ll have to review their financial history and determine if they qualify for a mortgage loan.
An experienced loan officer will be knowledgeable about the different types of loan products and services that are available in the market. This becomes especially important when dealing with applicants who have a lower income, high debt-to-income ratio, or have had financial challenges in the past.
This is a performance and sales driven profession, where selling and customer service skills are important factors for success. Communication skills, both oral and written, also play a critical role. Potential job candidates should be resourceful and tech savvy.
Leads are typically provided by the employer, but you should still develop a strong referral network to truly thrive at this profession.